Privacy Policy

At Graceful Living, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information that you provide directly to us, including when you:

• Submit an inquiry or contact form on our website
• Schedule a tour or request information by phone or email
• Complete an admissions application
• Become a resident or authorize us to provide care for a family member

This information may include:

• Name, contact information (phone, email, address)
• Health and medical information (for residents and applicants)
• Emergency contact details
• Insurance and payment information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule tours and answer questions about our services
• Assess care needs and develop individualized service plans
• Provide care, coordinate services, and communicate with healthcare providers
• Process payments and manage billing
• Comply with legal and regulatory requirements

How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

• Secure storage of physical and electronic records
• Limited access to personal information on a need-to-know basis
• Staff training on privacy and confidentiality
• Compliance with HIPAA and Kansas state regulations for health information privacy

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Healthcare providers: To coordinate medical care, prescriptions, and treatment
• Family and emergency contacts: As authorized by you or your legal representative
• Legal and regulatory compliance: When required by law, regulation, or legal process
• Service providers: With vendors who assist us in providing care (e.g., pharmacy, medical equipment), under confidentiality agreements

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Withdraw consent for certain uses of your information
• Receive a copy of our Notice of Privacy Practices (for residents and applicants)

Cookies and Website Analytics

Our website does not currently use cookies or third-party analytics. If this changes in the future, we will update this policy and provide notice on our website.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: